FAQ

RETURNS & EXCHANGES

We only offer returns and exchanges for items that were damaged. Please contact hello@gerrydraws.com within 7 days of receiving the item.

SHIPPING

DOMESTIC ORDERS

• Items are shipped out within 2-5 business days of the order being placed.
• Items will be shipped via USPS First Class or Priority Mail depending on the weight and size of each package.
• Once shipped, a tracking number, if available, will be sent to the email associated with the order.
• Domestic orders should arrive in approximately 1-5 business days.

INTERNATIONAL ORDERS

• International buyers are responsible for any duty, tax, or customs fees as your country requires. For more information, please contact your local customs office.
• Items will be shipped via USPS First Class Mail International.
• International orders regularly take up to 7-21 business days or longer depending on the destination. Estimated delivery times are not guarantees and items will sometimes get tied up in customs for weeks.